Sell EngaigeNow to the venues you already walk past every day.

Who this is between

1This agreement is between Elev8r io (Pty) Ltd — the company behind EngaigeNow, Learnrv8 and any other brand it trades under — and you, as an independent sales agent. It starts on the day you sign it. It does not let you start selling on that day — see clause 5.

You're not an employee

3You run your own business. You are not our employee, and nothing here makes you one. That means: no salary, no leave, no thirteenth cheque, no notice pay, no UIF, no COIDA cover, no medical aid or pension. Nobody tells you what hours to work, which days, or in what order to see venues. You use your own car, phone, data and workspace, and you carry those costs. You're free to do other work for other people, as long as it isn't a competing product. If you make no sales, you earn nothing — that risk is yours, and it's part of what makes you independent rather than staff.

3.9The law decides employment status on the real facts, not on what a contract calls the relationship. We've written this to reflect how it will actually work, and we'll run it that way.

You're not a reseller

4You sell in Elev8r io's name, under whichever of our brands the product belongs to — EngaigeNow, Learnrv8, or anything we add later. Those are trading names of the same company, and the venue signs a contract with that company, not with you. You may not buy a platform to resell it, sell it through your own company or brand, invoice a customer, take money from a customer, set or discount the price, white-label it, or treat any customer as yours. You're our agent with limited authority — nothing more. If money ever lands in your hands by mistake, it's ours, and you send it to us within one working day.

4.3Every customer is our customer. You don't build a book you can sell or take with you.

What you may and may not do

5.2–5.3You find venues, show them the platform at our published prices, and close the sale by getting them through our official onboarding at app.engaigenow.com/onboard. That's the whole authority you have.

5.4You may not change our prices or terms, promise a feature or a delivery date we haven't published, take payment, sign anything in our name, appoint someone under you, or speak to the press or a regulator for us.

5.6A group of six venues or more is not yours to price. Introduce it and hand it to head office.

Training — this is the gate

5.8You may not approach a single venue until your training is done. Two courses on Learnrv8, delivered to you on WhatsApp: sales and customer service, then the product. When you finish both, we mark you Active in the CRM, and only then are you allowed to sell. We'll send you the training within two working days of getting this form, and mark you Active within one working day of you finishing. It costs you nothing.

11.8Anything you sell before you're Active earns you no commission. Not reduced — none.

The CRM is the only record that counts

7.9Every lead, meeting and sale goes into our CRM, which runs on WhatsApp and Google Workspace. If it isn't in the CRM it doesn't exist — not for commission, and not for deciding who got to a venue first. A note on your phone or a private spreadsheet counts for nothing.

7.10Your CRM access is personal. Don't share your login, and don't take the data with you when you leave.

How you get paid

11.2R250, excluding VAT, once off for each new customer you sign, on Bronze, Silver or Gold up to five venues. Same amount whatever package they take, whether they pay monthly or a year upfront. It's per customer, not per venue, and it's triggered when their first payment clears.

11.310% of what that customer actually pays us each month, paid monthly in arrears, for as long as they keep paying and this agreement is still in force. No cap on the months, no cap on the total.

11.4You earn on money we actually receive. Nothing on invoices that go unpaid, on refunds, on hardware or setup fees, or on the VAT portion.

11.5If a customer's first payment bounces or gets refunded, or they cancel within 90 days because you told them something that wasn't true, we take the R250 back off your next payment.

11.6Six venues or more: commission is agreed in writing, deal by deal. There's no standard rate.

11.7We can change the rates on 30 working days' notice, but only going forward — never on commission you've already earned, and the 10% rate on customers you've already signed stays where it was.

When you get paid

13Twice a month. Cut-offs are the 10th and the 25th. You get a statement each cycle showing every customer and every rand. If something looks wrong, tell us in writing within 14 days. We pay by EFT in rand into your account — and we'll collect your banking details separately, securely, once your training is done, not on the signup form.

Tax

14Your tax is your business. Register with SARS, file your returns, pay your provisional tax. We don't deduct PAYE, because you're an independent trader — you don't work mainly at our premises and we don't control how or when you work. If you sign up through a company or trust that SARS treats as a personal service provider, we're legally obliged to withhold 27% (or 45% for a trust), and that's not us breaking this agreement.

How you must sell

8.3No cold approaches on a Sunday or a public holiday. Saturdays only between 9am and 1pm. Every other day between 8am and 8pm.

8.4If someone tells you to stop contacting them, you stop, immediately, and you log it. We screen against the national opt-out registry every month, and you may never market to anyone on it.

8.5Because sales are concluded online, the customer has seven days to cancel without a reason. Tell them that. Don't talk them out of it. If they cancel, the commission wasn't earned.

8.6You may only send marketing SMSs or emails to someone who has agreed to receive them, in the form POPIA requires, and you may only ask once.

8.2, 8.11Don't say anything untrue about the platform, us, or a competitor. Don't tell a venue they're locked in for 12 months — if they're an individual rather than a company, the law lets them cancel on 20 working days' notice.

Personal information

9When you collect a venue's details, you're handling that information on our behalf under POPIA. Collect only what onboarding needs. Keep it on a device with a passcode. Never put it in personal email, personal cloud storage or a personal WhatsApp chat. Send it through our systems and don't keep a copy. If anything leaks, tell us within 24 hours and tell nobody else.

Our brand

15Use our logos and materials exactly as we give them to you. Don't make your own flyers, landing pages or ads using our name, don't bid on our brand in paid search, and don't register a domain, company name or social handle with EngaigeNow or Elev8r in it. When this ends, take our name off everything within five working days.

Confidentiality and competing

16–17Keep our pricing, margins, roadmap and customer lists to yourself, during and after. While you're with us, don't sell a competing product without our written consent. For 12 months after you leave, don't go after the customers you signed for us and don't try to move them to a competitor — but you are otherwise free to work anywhere and sell anything. There's no post-termination non-compete.

Honesty

18No bribes, no kickbacks, no gifts to a venue's staff to win a deal. If anyone asks you for one, tell us within 24 hours.

Ending it

21Either of us can walk away on 30 days' written notice, without giving a reason. We can end it immediately for dishonesty, for faking a lead or a sale, for breaking the rules on selling conduct, personal information, our brand or bribery, or for any serious breach you don't fix within seven working days.

22.3–22.4The R250s you've already earned still get paid. The 10% stops on the day this agreement ends — whoever ends it and for whatever reason. You don't keep earning on venues you signed while you were with us. This is the single most important thing on this page after the training gate, and we've put it in front of you twice.

If we disagree

24We talk first, then mediate, then arbitrate under AFSA rules. Either of us can still go to court urgently. Nothing here takes away any right you have by law to go to the CCMA, the Labour Court, the Information Regulator or the National Consumer Commission — those rights come from statute and no contract can sign them away.

The rest

25South African law governs this. Changes have to be in writing and signed by both of us. You can't hand this agreement to someone else. Signing electronically — including by typing your name on this page — counts as signing, under section 13(3) of the Electronic Communications and Transactions Act 25 of 2002.

The full signed agreement runs to 31 pages and includes the schedules, the POPIA operator terms and a map of every statute it relies on. What you've read above is a faithful plain-English rendition of it, not a replacement. We'll email you the complete PDF the moment you submit, and you should read it before your first sale.